Who we are

Welcome to Progressive Learning Academy Ltd. At www.thinkpla.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in relation to our virtual learning services. By using our website and accessing our virtual classroom, you consent to the practices described in this Privacy Policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Information We Collect

We may collect various types of information, including:

1. Personal Information: For K-12 students, we may collect personal information such as the student’s name, age, grade level, and contact information when parents or guardians provide it during the registration process. For adult users, we may collect similar information when individuals sign up for our soft skills training. Additionally, we collect payment information for transactions made through our secure payment gateway.
2. Usage Information: We automatically collect information about how users interact with our website and virtual classroom. This includes IP addresses, browser types, device types, operating systems, and pages visited. This data helps us improve our services and enhance user experiences.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to optimize your experience on our website and within our virtual classroom. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.

How We Use Your Information

We may use the collected information for various purposes, including:

1. Providing E-Learning Services: We use personal information to create student profiles and deliver tailored tutoring sessions and soft skills training.
2. Communication: We send updates, session notifications, newsletters, and relevant information to users who have opted in to receive them.
3. Improving Services: We analyze usage patterns and user feedback to enhance our website, virtual classroom, and course offerings.
4. Secure Payments: We process payments securely through our payment gateway to facilitate transactions for our services.
5. Legal Compliance: We may disclose information when required by law or to protect our rights, comply with legal obligations, or respond to legal processes.

Information Sharing and Disclosure

We do not sell, rent, or share personal information for marketing purposes. However, we may share information with:

1. Educators and Tutors: In the virtual classroom, our educators and tutors may have access to student information to provide effective instruction. This usually includes the participants name, grade, and age. The email address is only used for enrollment and is not accessible to anyone besides to website and PLA admin.
2. Service Providers: We engage third-party service providers for functions such as website hosting, payment processing, and analytics. These providers are contractually bound to safeguard information.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Data Security

We implement technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our virtual classroom uses encryption for secure sessions, and payments are processed through trusted payment gateways.

Your Choices

You have the right to:

1. Access and update your personal information.
2. Opt-out of promotional communications.
3. Delete personal information, subject to legal obligations.

Children’s Privacy

Our services are designed for K-12 students and adults. We only collect personal information from children under such as name, age, and grade as provides information on behalf of children for enrollment purposes.

Changes to Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates the latest changes. Continued use of our services after changes signifies consent to the updated policy.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at [email protected].