Last updated on September 1, 2023.
Who we are
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information We Collect
We may collect various types of information, including:
- Personal Information: For K-12 students, we may collect personal information such as the student’s name, age, grade level, and contact information when parents or guardians provide it during the registration process. For adult users, we may collect similar information when individuals sign up for our soft skills training. Additionally, we collect payment information for transactions made through our secure payment gateway.
- Usage Information: We automatically collect information about how users interact with our website and virtual classroom. This includes IP addresses, browser types, device types, operating systems, and pages visited. This data helps us improve our services and enhance user experiences.
How We Use Your Information
We may use the collected information for various purposes, including:
- Providing E-Learning Services: We use personal information to create student profiles and deliver tailored tutoring sessions and soft skills training.
- Communication: We send updates, session notifications, newsletters, and relevant information to users who have opted in to receive them.
- Improving Services: We analyze usage patterns and user feedback to enhance our website, virtual classroom, and course offerings.
- Secure Payments: We process payments securely through our payment gateway to facilitate transactions for our services.
- Legal Compliance: We may disclose information when required by law or to protect our rights, comply with legal obligations, or respond to legal processes.
Information Sharing and Disclosure
We do not sell, rent, or share personal information for marketing purposes. However, we may share information with:
- Educators and Tutors: In the virtual classroom, our educators and tutors may have access to student information to provide effective instruction. This usually includes the participants name, grade, and age. The email address is only used for enrollment and is not accessible to anyone besides to website and PLA admin.
- Service Providers: We engage third-party service providers for functions such as website hosting, payment processing, and analytics. These providers are contractually bound to safeguard information.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We implement technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our virtual classroom uses encryption for secure sessions, and payments are processed through trusted payment gateways.
You have the right to:
- Access and update your personal information.
- Opt-out of promotional communications.
- Delete personal information, subject to legal obligations.
Our services are designed for K-12 students and adults. We only collect personal information from children under such as name, age, and grade as provides information on behalf of children for enrollment purposes.